FOR SAFETY AND SECURITY REASONS WE DO NOT TAKE PRESCRIPTION REQUESTS OVER THE PHONE.
We would appreciate your co-operation and understanding with reception staff when they are unable to carry out your request over the phone.
Patients on long-term medication can order repeat prescriptions in the following ways
In person - hand your repeat slip or a written request in to reception having clearly marked the items required.
By post - send it to us with a stamped addressed envelope if you want us to post it back to you.
Online - follow the link at the top of this page to complete a simple registration.
Via a pharmacy - ask your pharmacy about their prescription services.
Please allow 48 hours after we have received your request before going to collect it, remember to make allowances for public holidays and postal delays.
At times the Dr will not automatically issue a repeat prescription. This will occur if your condition has not been assessed for some time and the Dr wishes to see you, or if blood tests are overdue, or there may be a question the medication is necessary. In most cases you will be offered a short term prescription and asked to make have bloods done or make an appointment with the Dr before the next issue of medication.
Patients on repeat medication will be asked to see a doctor, or health care professional at least once a year for an annual review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Pharmacies Please Note: Collection of Prescriptions are after 2pm Monday to Friday.
Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account
Prescriptions Charges and Exemptions
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).
The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.00
- 12-month prepayment certificate (PPC): £104.00 (no change)
- 3-month PPC: £29.10 (no change)
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Electronic Prescription Service
If you get regular prescriptions the Electronic Prescription Service (EPS) may be able to save you time by saving you unnecessary trips to your GP.
EPS makes it possible for your prescriptions to be sent electronically to the pharmacy or dispenser of your choice.
Choosing a pharmacy or dispensing appliance contractor to process your EPS prescription is called nomination. This means, you will no longer have to collect a paper repeat prescription from your GP practice and instead you can go straight to the nominated pharmacy or dispensing appliance contractor to pick up your medicines or medical appliances.
Because your pharmacist has already received your electronic prescription, they may be able to prepare your items in advance, so you just have to pick it up with no extra wait. However, this will depend on the capacity of pharmacists on the day and may not be possible all the time.
You may be able to order or cancel your repeat prescriptions online if your GP practice offers a GP online service. Check with your GP practice how you can register for an account.
For more detailed information download the EPS patient information leaflet (PDF, 53KB). Alternatively, watch the video ‘What is an EPS' on the EPS YouTube channel.
In the future, EPS will become the default option for prescribing, dispensing and reimbursement of prescriptions in primary care in England. More information about this will be available.