For safety and security reasons we do not take prescription requests over the phone.
We would appreciate your co-operation and understanding with reception staff when they are unable to carry out your prescription request over the phone.
Patients on long-term medication can order repeat prescriptions in the following ways
-
In person - hand your repeat prescription slip or a written request in to reception having clearly marked the items required.
-
By post - send it to us with a stamped addressed envelope if you want us to post it back to you.
-
Online - follow the link at the top of this page to complete a simple registration.
-
NHS App - you will need to create and link your account
-
Via a pharmacy - Pharmacies are no longer able to order on behalf of a patient, only those vulnerable or elderly are able to use this service.
Please allow 48 hours after we have received your request before going to collect it, remember to make allowances for public holidays and postal delays. Due to the increased workload of our reception staff, please DO NOT ring to ask if your prescription is ready - just pop to your nominated Pharmacy at least 48 hours after request as all prescriptions are sent electronically.
At times the Dr will not automatically issue a repeat prescription. This will occur if your condition has not been assessed for some time and the Dr wishes to see you, or if blood tests are overdue, or there may be a question the medication is necessary. In most cases you will be offered a short term prescription and asked to make have bloods done or make an appointment with the Dr before the next issue of medication.
More information about prescription policies.
Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account. Please don't ring the practice to see if your prescription is ready.