Due to ongoing concerns around COVID-19 (Coronavirus) we are temporarily suspending the facility for patients to book online appointments at the surgery. This is to ensure that we are able to fully assess risk before appointments are booked at the surgery.

As you will be aware the practice uses eConsult and patients are advised to seek advice via this service.


Becton Dickinson blood specimen collection - supply disruption

• A supplier to the NHS has advised us of a global shortage of some equipment used for taking blood tests.

• Anyone who needs a test for urgent health problems, will still get one but where your clinician recommends that it's safe to do so, then you may be asked to come back for a test at a later date, or your appointment may be rescheduled.

• Given the nature of the shortage, we cannot give an exact date for when the test will be rescheduled, but please be assured that if your condition or symptoms require it, then you will get a test, and we will be re-booking your test when supplies become more easily available.

• If your condition or symptoms change or get worse, please contact the NHS as you would normally.

You still need to wear a face covering in this building after 19 July.

If you don’t have a face covering (that covers your mouth and nose) please speak to a member of staff.

You do not need to wear a face covering if you are exempt.

COVID Vaccination Certifications

We are unable to issue these certificates at the practice.Please see https://www.gov.uk/guidance/demonstrating-your-covid-19-vaccination-status-when-travelling-abroad for further information.Proof of your vaccination status will be available on the NHSapp.The NHSapp can be downloaded from https://apps.apple.com/gb/app/nhs-app/id1388411277 for iPhone or https://play.google.com/store/apps/details?id=com.nhs.online.nhsonline for android.Alternatively you can call the NHS helpline on 119 (from 17 May) and ask for a letter to be posted to you. This must be at least 5 days after you’ve completed your course of the vaccine, the letter may to take up to 5 days to reach you.


The surgery is open Monday to Friday from 8am to 6:30pm. If you have an urgent problem during these times please ring the surgery. At all other times ring NHS 111.

Requests via eConsult for non-urgent problems can be made between 8am – 6:30pm, Monday to Friday. The practice will respond within 2 working days

Due to COVID we are operating what is known as total triage, this is a virtual appointment. Your GP or nurse will review your problem and will then, depending on your needs

  • offer you advice via text
  • offer you a telephone call
  • offer you a video call
  • ask to see you in person (face to face) or
  • navigate you to other services

If you need to order a repeat prescription please use the App on your smart phone, complete eConsult, email your request warccg.fourseasonsmc.nhs.uk, or post. Please do not attend the surgery to drop off your request.

Please only attend the surgery if we ask you to. It’s important that you arrive at the time we ask you to attend and don’t forget to wear a face covering or mask.

In line with social distancing rules the surgery must limit the number of patients in the waiting room.

 
Information from the Care Quality Commission

Our practice is inspected by the Care Quality Commission (CQC) to ensure we are meeting essential standards of quality and safety.

This widget provides a summary of the results of the latest checks carried out by the CQC.

Health Conditions A to Z

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